The Kanban Method includes many techniques to improve capability to handle challenging workloads. It also offers techniques for managing customer demand.  That means handling more requests without hiring more workers, reorganizing, or requiring disruptive new processes.  In this way, Kanban balances customer demand with capability to fulfill demand. Restoring the balance means that customers can get […]

The Kanban Method is not a process replacing what you do now. It is a management method applied to your current process, and it will give you a better understanding of your work as a system. It will help you optimize for better customer outcomes using the staff and the budget that you have now. […]